Payment incident (over)

Our bank experienced an order validation problem this weekend.
Incident on Gandimail, availability of some mailbox

We have encountered an issue with one of the GandiMail filers. A limited number of customers may be unable to access their mailboxes on the affected filer from yesterday evening at 8h24 PM. Our technical team worked to resolve the issue yesterday evening but a forgotten configuration defect was only fixed today at 1h20 PM.

The service is now fully functional. Emails from the night are currently being delivered to these mailbox.

We apologise for the inconvenience caused by this abnormally long incident.
Gandi Mail update

As a result of increasing levels of misuse of our Gandi Mail service, we are obliged to take immediate measures to protect not only our infrastructure, but also the integrity and quality of the Gandi Mail service for all of our customers.
Gandi Mail Maintenance (Completed)

We have encountered an issue with one of our mailbox filers. Maintenance is underway to correct the issue. A minority number of users may experience disruption of mail service during this maintenance.
Network incident! (fixed)

Domain name operations have been temporarily suspended due to a network incident.
Invalid promo code?

Did you get a promo code that seems to be invalid? Click here.
Incident on Network Equipment 26 Feb 2010

This evening at 18:46 CET a line card in one of our distribution switches suffered a hardware failure. Some Gandi services will have been parially impacted by this outage, and will have been running in degraded capacity.
.fr mishap

[solved] We are currently experiencing issues with some .fr domain operations,
we apologise for any inconvenience this may cause.
Datacenter Electrical Maintenance - 22 May 2010

Our datacenter partner will be carrying out a schedule maintenance operation on their electrical installation in the morning of 22 May 2010.

No outage is expected as a result of this work.

Corporate Account Service

Gandi's Corporate Account Service: real service at the right price

Our goal is to simplify managing your domain names, by providing you with a personalized management service.

At Gandi, we do not have a sales department. Our team is composed entirely of technicians, customer support agents, and you will be assisted in managing your domain portfolio by a dedicated customer care representative.

Our position is simple: all of our corporate account customers, as well as everyone else that we serve, came to Gandi via word-of-mouth. We offer you a real quality of service, which is our best sales argument, and we commit ourselves to fulfilling our promises.

We can help you:

by accompanying you in your administrative procedures
by assisting you on technical aspects of domain name management
by rationalizing your management costs

Services provided

Services and Support

a dedicated customer service representative
telephone support
bulk domain name purchases or transfers
registry portfolio migration (Verisign, Afnic...)
multiple technical or administrative operations on your domain names
legal advice in the event of a dispute

Our product advantages

transparent pricing, and reasonable rates
a flexible payment system, with the possibility of monthly billing
an interface that is simple, quick, and functional - even if you have tens of thousands of domain names
a range of complimentary services with each domain name purchase (email, website, forwarding, etc.)

Contact our Corporate Accounts Team

Please use the following form to send us a brief summary of your needs and your contact information. One of our Corporate Accounts managers will contact you shortly.

NOTE! Customer support requests are not handled by this form. If you need to contact our customer support team, please click here.

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