SupportIllustrated Guide
1. Introduction to Domain Names
- When do I need a domain name?
- Where do I start?
2. Managing your Domain Name and Personal Information
- Managing your Domain Name(s) at Gandi
- The web site your have requested doesn't exist
- Using your domain as the address of your website
- Forwarding your domain
- Forwarding your domain to a pre-existing website
- Gandi's Web Forwarding Management Interface
- Using the DNS of your web host
- Using Gandi's DNS
- Configuring your Gandi DNS Zone File
- Simple Gandi DNS Management Interface
- Normal Gandi DNS Management Interface
- Expert Gandi DNS Management Interface
- Creating, Editing, and Deleting a Gandi DNS Zone File Record
- Using Your Saved Gandi DNS Zone File Versions
- Configuring your Domain for E-mail
- 1. Using Gandi's free forwarding service to receive e-mail
- 2. Using a web host to receive *and* send e-mail via their DNS
- 3. Using a web host to to recieve *and* send e-mail via Gandi's DNS
- Custom DNS configuration interface
- Configuring your domain for your web host
- Changing Personal Information
- Changing the contacts of a domain
- 1. Changing the contact using the 'batch change' fonction
- 2. Changing the contact when logged into the domain's Control Panel
- 3. Changing the contacts of a domain: by form
- Changing the Owner of a Domain
- Case 1: Changing the owner of just 1 domain
- Case 2: Changing the owner of several domains simultaniously
- Step 2: Confirming your intent to change the owner
- Step 3: Accepting the ownership change e-mail
3. Registering a domain name
- Registering a domain name
- Domain Not Available
- Domain Name Registration: Logging in
- Creating a Gandi handle
- Creating a Gandi handle (continued)
- Contact Creation Error
- Domain Registration: Delegation of Contacts
- Option 2: Changing the default contacts
- Domain Name Registration: Gandi Services
- Configuration
- Domain Name Registration: Contract
- Paying for your Order at Gandi
4. Renewing a Domain Name
- Renewing a Domain Name
- Step 1: Choosing the domain(s) to renew (option 1)
- Step 1: Choosing the domain(s) to renew (option 2)
- Step 1: Choose your domain(s) to renew (option 3)
- Step 2: Selecting the number of years to renew
- Restoring a Domain Name
- Step 3: Confirmation and acceptance of contracts
5. Transferring a domain to Gandi
- Transferring a domain to Gandi
- Pre-transfer Checklist for domains other than .fr or .be
- Error: Transfer Not Possible
- Error: Incomplete Owner Information for Incoming Transfer
- Transferring a domain to Gandi (continued)
- How to Accept a Transfer
6. Troubleshooting
- Login problems
- I can't log in!
- My password is not working!
- I forgot my password!
- I requested that my password be sent to me, but I never got it!
- I forgot my handle!
- Your website 'doesn't work'
- Your e-mail 'doesn't work'
- Cannot see or modify my domain, e-mail address, or invoice
- Payment Problems
- Finding your Lost Password
- Finding your Gandi handle(s)
7. Gandi Mail
- Create an e-mail account (step 1)
- Creating an e-mail account (step 2)
- Configure Gandi Mail for Thunderbird
- Creating a POP3 account on Thunderbird
- Creating an IMAP account for Thunderbird
- Creating a SMTP account for Thunderbird
- Configuring Gandi Mail for Outlook
- Create a POP3 account for Outlook
- Create an IMAP account for Outlook
- Create an SMTP account for Outlook
- Configuring Gandi Mail for Apple Mail
- Create a POP account for Apple Mail
- Create an IMAP account for Apple Mail
See what solutions have been found, and what the Gandi community has to offer in the GandiGroups! 
