Answers to Your Questions

Gandi Mail

• .1 Gandi Mail Service 

• How can I use Gandi Mail (settings) ?
• What e-mail service do you provide?
• How can I get the new Gandi Mail service as an old customer ?
• What are the limitations of the service?
• What is the difference between e-mail forwarding and an e-mail mailbox?
• How long do I have to wait after having modified or created an e-mail account?
• When should I deactivate the Gandi Mail service?

• .2 E-mail forwarding 

• How can I set up e-mail forwarding?
• How long must I wait after having changed my e-mail forwarding?
• Can I have a catch-all e-mail address ?

• .3 Webmail 

• What is the webmail address?
• How do I log into webmail?
• How do I send an email with webmail?
• Can I save unfinished messages as drafts without sending them?
• How do I configure my preferences to webmail?
• How do I create a new folder?
• How do I rename a folder?
• How do I transfer messages to a different folder?
• How do I delete a folder?
• How do I empty my trash folder ?
• Is the email in my trash folder included in the disc space?

• .4 Anti-spam 

• What is an anti-spam filter?
• How does Gandi's anti-spam system work?
• How can I confront spam?
• In which cases Gandi can act ?
• What if the spam sender can not be reached?

• .5 Mailbox 

• How can I create a Gandi e-mail mailbox?
• What is an e-mail alias?
• What are my e-mail quotas?
• What mail program (client) should I use?
• How can I set up my e-mail client?
• What happens if I delete an e-mail account?
• What is the mail collector and how do I use it?
• What is the function of the back up e-mail address?
• How do I create additional mailboxes for my domain?
• What protocol can I use to access my e-mail?
• Can I use pop, smtp, and imap protocols with a SSL connection ?
• Why am I not able to use Gandi's SMTP server ?

• .6 Mail Pack 

• How does Gandi's Mail Pack work?
• Who can manage Gandi Mail Pack?
• How do I manage Gandi Mail Pack?
• What are the Mail Pack Options?