SupportAnswers to Your Questions
Billing, and order follow-up
5.1 Accepted means of payment
- Which mean of payment do you accept?
- Can I use a prepaid account to pay ?
5.2 Invoices
- Can you send me an invoice?
- How can I change my invoice?
- How can I have an invoice addressed to a company?
- Can I have a pro forma invoice before payment?
5.3 Reimbursement
- When can I ask for a reimbursement?
- How do I request a reimbursement?
- How will I be reimbursed?
- May I have a letter of reimbursement for my accounting dept?
- How can I cancel a domain name creation ?
5.4 VAT
- What about VAT (sales tax)?
- How can I indicate my intercommunal VAT number?
5.5 Order follow-up (payment/invoice)
- Did my payment go through?
- How can I know for which domain name I was charged ?
See what solutions have been found, and what the Gandi community has to offer in the GandiGroups! 
