Answers to Your Questions
Why is my domain name still available for registration on other web sites?
If you have received our creation confirmation e-mail, that means that the domain has been created.
Please note that if you did not provide us with a valid e-mail address, you will not receive the confirmation e-mail, and no other creation confirmation message will be sent.
You may also receive a confirmation e-mail following the creation of your Gandi handle, even though domain name was not created. In this case, you may contact us in order to find out whether or not your order was successfully processed.
If your domain name is still available for registration on other web sites, this is because the updated information has not yet been sent to everyone by the registry.
However, note that the domain name is not really available, nobody can purchase it anymore, as soon as you have received our creation confirmation e-mail.
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Error
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Note: No support request sent to this e-mail address will be replied to. To contact Customer Care, please use our online form.






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