Answers to Your Questions

Index » Domain Name » Transferring a domain name to Gandi

How do I get my authorization key ?

What is this code?

For .COM .NET .BIZ .INFO .NAME and .ORG domain names, you will need an authorization key.

You will find it through your current registrar. Unfortunately Gandi does not have access to this key, and has no way to deliver another key. If you are not able to get it from the current registrar, you may consider filing a complaint with ICANN.

How to get your authorization code from...

Registrar	Process	Update
AITDomains	If the domain was created at AITDomains, the authorisation code is your AITDomains ID. Otherwise, only the current administrative contact can ask for it from their customer support.	05/2006
BookMyName	Contact their support.	05/2006
Dotster	Login into your account. Click on List Domains, select the domain name then, click to get the authorization code. It will be sent directly from the Registry to the email address of the domain.	02/2004
Enom	Login into your account. Select Domain Names, My Domains, then the domain you wish to transfer. In Utilities, select Contact/Whois Option. You will find the authorization key on the bottom of the page.	05/2006
Go Daddy	On the website, select Domains > My domain names and login into your account. In Manage Domains, select the domain. In Domain Details, look for the "Auth Info Code" line and click on "Send Email". On the next page, click again on "Send Email", then the code will be sent to the email address of the administrative contact.	01/2006
Joker	If the 10-day window is open, you can get the key (auth-id) in the Servicezone / Status request of Transfer	05/2006
MelbourneIT	Use their email recovery interface. The Auth code will be sent to the administrative contact of the domain. See also Verio if you are registered by this retailer.	05/2006
Namebay	Send your request by fax, (+377 97 97 21 13), enclosing a proof of identity. You will receive your Auth-code by email.	05/2006
Names4Ever	It is precisely the same code as your account password.	05/2006
Network Solutions	You must be the administrative contact of the domain. Send your request from your email address as the administrative contact, Subject: Authorization Code for the domain ... They will send your the auth-code in response to this address.	05/2006
OVH	Login into your customer account Manager. Select the Domain Name section, then click on the green padlock on the bottom of the page. Click on the "Unlock" button, and wait about 5 minutes. Reload the page: a transfer code (auth info) appears.	05/2006
Register	To obtain your authorization code, you must call them during business hours 13:00 - 23:00 GMT at (877)-866-0045 (from the USA), (902)-749-2056 (international calls).	06/2007
Schlund + Partner AG (via 1&1)	If you are managing your domain through 1&1, you may recover your authorization code by clicking here.	10/2006
Stargate	You must be the administrative contact of the domain. Send a request by email, from your email address as the administrative contact.	05/2006
Tucows	If you are a Tucows retailer, the authorization code is in the Domain Extras section of your Retailer management interface. You must be the administrative contact of the domain with an updated email address in the Whois. Ask your Tucows Retailer to send you the key (authorization code) by email. It is the same device as the login codes recovering system (login information).	05/2006
Verio	(MelbourneIt retailer) Send an email from your email address as the administrative contact. If you receive no response, try to call them on the phone +1-800-438-8374, or you can write them at this address.	08/2004

If your key is incorrect

If your transfer failed because your key was not recognized, you can restart your transfer request for free with Gandi.

Customer Care

Do you need more information on this topic?, Contact Gandi Customer Care

Error

Have you spotted an error in this answer, or think that it is outdated? You may start a support ticket, and our Customer Care staff will update it as soon as possible.
Note: No support request sent to this e-mail address will be replied to. To contact Customer Care, please use our online form.