Answers to Your Questions
What do I do if my domain is in redemption period ?
You can see this element in a domain name's whois :
Status : REDEMPTIONPERIOD
Status : PENDING DELETE - RESTORABLE
That means this domain name has been suppressed from Gandi's database, because it has not been renewed in a proper delay (30 days after expiration date). It is no longer available, usable, and you can't purchase it anymore. By the way, it remains possible to restore it.
Gandi provides a restoration service. Restoration charges are higher than renewal charges. To restore your domain name you just have to click on this link.
You can also wait for the registry to make the domain name available for purchase, from any registrar. You have to wait for 65 days from the domain name's expiration date.
When the domain name is free, the "first-come, first-served" principle applies : Gandi don't provide any pre-reservation service.
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