Answers to Your Questions

How to delete my domain name before the expiration date ?

Domain names are not automatically renewed at Gandi. If you do not renew your domain name, it will be automatically deleted few time after its expiration.

However if you need, as owner, to delete your domain name before the expiration date, you can send a request as described below. Please notice that this deletion does not give right to any refund.

Please find below the steps to delete a domain name before the expiration date.

• Form :

  please print and fill out the Deletion before the expiration date form, which is available in the section customer care, tab Paper form.

  The document is a PDF file. You need to use Acrobat Reader to open it, which you can download for free here.

• Proofs of identity :

  please do not forget to enclose the necessary proofs of identity. As proof of identity, we are waiting for:

  • For Individuals : proof from the signatory (for example copy of identity card or driver's license)
  • For Companies : proof from the signatory + proof that the Company does exist and that the signatory is authoritative for this Company (for example certificate of incorporation, naming the signatory individual as CEO)
  • Other cases : please contact us.

• Sending :

  GANDI SAS
  Deletion service
  15 place de la Nation
  F-75011 Paris
  FRANCE

On receipt of your documents we will delete the domain from our database, and you will get a confirmation by email. After that the delay for a complete deletion depends on the registry involved, so your domain might remain a few time in the Whois.

Customer Care

Do you need more information on this topic?, Contact Gandi Customer Care

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