Answers to Your Questions

How does Gandi's anti-spam system work?

In an effort to protect your mailbox against viruses and unsolicited emails, all emails received by our server are analyzed. If these messages are considered as undesirable, they are not delivered to your inbox.

It is, therefore, possible that some legitimate emails may not be received. In the case of email forwarding, the most simple solution is to change the recipient email address. You can also deactivate your anti-spam filters with your host.

For example, you can use our free email service "Gandi Mail" to create a mailbox.

You will find the online Illustrated Guide concerning the configuration of this service by clicking here.

Customer Care

Do you need more information on this topic?, Contact Gandi Customer Care

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