Answers to Your Questions

How can I confront spam?

Unfortunately, one cannot really do anything to stop spam. Here is some of the only advice we can give you:

• Send a complaint to the spammer's service provider
• Send a complaint to the web host of the spammer (do not confuse web host with registrar)
• Send a complaint to the legal authorities
• Install an anti-virus program, a firewall, an anti-spam filter.

If your email address was obtained by the spammer from the Whois database, and your domain is registered with Gandi, you can use Gandi's anti-spam system for your Gandi handle. To do this, simply go to the Account section. In this area, all you have to do is click on "anti-spam system".

You will then receive the spam, but it will be clearly identified as such. If you are confident enough in our anti-spam filters, you will then be able to automatically delete these e-mails.

Additionally, this service will not display your real e-mail address in the Whois directory (for more information, please refer to our Gandi Whois FAQ.

Customer Care

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