SupportAnswers to Your Questions
Who can manage Gandi Mail Pack?
Only domain contacts can manage Gandi Mail Pack.- All domain contacts as well as the owner can activate or modify the Pack Mail. The information relating to the account that activated the Pack will be present on the monthly invoices.
- The owner as well as the Administrative Contact have the possibility of managing the Pack email accounts. (creation, deletion, modification)
The Billing Contact can create, upgrade, and downgrade the Mail Pack.
- In the event of disk space reduction (from 5 to 3 Gb for example), the corresponding pro-rata will be refunded to the prepaid account of the original payer.
- In the event of ownership change, if the former owner paid the Mail Pack activation, the remaining pro-rata will be refunded and the Pack will be suspended. The new owner can request reactivation.
Customer Care
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