FAQ   Customer Care Center   Paper Forms   Gandi iwi   Give us your feedback

Answers to Your Questions

     

What does the message "Creation in Progress" means after a modification of my blog's name ?

If you are not using Gandi's DNS, you need to change the zone file of your domain at your web host to reflect the new name of your blog. If this is not done, you will not be able to access your domain, and you will see "Creation in Progress" in your domain's control panel.

Depending on how your web host manages changes to the zone file of your DNS, the exact procedure may vary. In essence however, you must do the following*:

  • Delete the old subdomain (the old GandiBlog address, ex. blog.gandi.net)
  • Create a new entry for the new subdomain (the new GandiBlog address, ex. betterblog.gandi.net)

Now when you type in the new address of your blog in your browser's address bar, you will get the following message: "Blog is not defined".

This error message simply means that your DNS zone file is not correctly set up for the blog. Of course it is...*now*, but since DNS propagation can take time (hours, or even days), the system still thinks you are using the old configuration. You will therefore need to wait (overnight is a good time to wait), and check in the morning.

Then, when you type in the name of your blog, you will see it, at its new address!

* This is in the event that your blog uses the subdomain (blog.domain.tld) and not the domain (domain.tld). If your blog uses the domain as the address, and not the subdomain, changing the name requires purchasing a new domain name.

Customer Care

Do you need more information on this topic?, Contact Gandi Customer Care

Error

Have you spotted an error in this answer, or think that it is outdated? You may start a support ticket, and our Customer Care staff will update it as soon as possible.
Note: No support request sent to this e-mail address will be replied to. To contact Customer Care, please use our online form.

Community Help

See what solutions have been found, and what the Gandi community has to offer in the GandiGroups!
Go to the forums

Contact

Didn't find an answer to your question?

Contact Gandi Customer Care