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Can I use a prepaid account to pay ?

Since June 2007, the prepaid account system is opened to every Gandi user !

Via the "Prepaid account" link, located in the Invoices area, you can manage your prepaid account by crediting it and managing your options. Nor creating a prepaid account is compulsory, its usage either.

You can credit your prepaid account either by credit card, or wire transfer (payment by check is also available if you have a French bank account). The minimum amount is 40$ tax excluded.

• The account will be automatically credited for every credit card payment.
• For every bank check payment, it is important to mention the transaction number at the verso of the check, so we can identify which account to credit. The account will be credited as soon as we received and validated the check.
• For every wire transfer, it is important to mention the Gandi transaction number in the wire transfer process comments field. The account will be credited as soon as we received and validated the wire transfer.

Caution, a payment without any transaction reference can not be credited, insofar as this reference allows us to link a payment to an account !

A credit operation process includes the following confirmations :

• A first e-mail is sent a few minutes after the transaction is achieved on our website, confirming that your request has been registered.
• A second e-mail is sent once the payment is received, confirming that your account has been credited.

You can follow your credits history in your reseller control panel. If there are some credits requests that you want to cancel, you can suppress them online in this interface.

Customer Care

Do you need more information on this topic?, Contact Gandi Customer Care

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