Answers to Your Questions

Are failed transfers refundable ?

In order to avoid misuse, we do not refund transfers that have failed for a reason that cannot be attributed to Gandi(no reply or refusal from any of the contacts, refusal from the current registrar, several paid and started transfers instead of restarting the same one, etc.). If you do not know exactly what to do, please, feel free to contact us before paying for your transfer.

If necessary, you may restart the transfer process without any additional fees; a process that may be done as many times as necessary on the "Administration" tab and then on your Orders in Progress page.

Customer Care

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Error

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