SupportAnswers to Your Questions
What should I do if my domain status is Registrar-lock or Transferprohibited ?
Your transfer order has been rejected because your domain is currently in "LOCK" status (or equivalent).
A registrar can set a domain status to "LOCK" for several reasons: dispute in progress, expired domain, etc. Some registrars set a "LOCK" status by default on all domains registered with them. This practice is in total accordance with ICANN transfer regulations if the registrar offers its customers an easy way to remove the lock via its web interface.
We have put together a list below that tells you how to unlock your domain(s) at other registrars.
How to remove the LOCK at...
If your registrar is not listed below or if you notice a mistake, please feel free to contact us!
| Registrar | Process | Update |
|---|---|---|
| AITDomains | Login into your account. Then click:
|
05/2006 |
| Amen (reseller) | Log into your customer account, then click on:
|
05/2006 |
| BulkRegister | ou may consult their FAQ or ask your reseller for their special procedure : this will be sent to the administrative contact of the domain by e-mail. |
05/2006 |
| Dotregistrar | See Iholdings below |
08/2005 |
| Dotster | Log into your account then:
|
05/2006 |
| Enom | Login into your account
then click:
|
05/2006 |
| GoDaddy | Login into your administration interface, then:
|
05/2006 |
| Iholdings/Dotregistrar | Log in to your account then :
|
05/2006 |
| Joker | Go into :
|
05/2006 |
| Namebay |
Log into the administration interface of the
domain, then click on :
not yet available in API mode. Please note that Namebay will reject the transfer if the domain will expire in less than 5 days. |
05/2006 |
| Network Solutions | You must be the owner or the administrative contact of
the domain.
|
05/2006 |
| Nordnet | On the website, click on the bottom left on the link "Unlocking/Locking of a name" | 05/2006 |
| OVH | Log into your account administration page
|
05/2006 |
| Register | Ask them to unlock your domain by sending them a question. A confirmation e-mail will be sent to the administrative contact of the domain | 05/2006 |
| Stargate | Login into the administration page. |
05/2006 |
| Tucows | Your reseller is authorized to do this on your behalf. You may use this form to find the name of your Twocows reseller. |
05/2006 |
Customer Care
Do you need more information on this topic?, Contact Gandi Customer Care
Error
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