Following an incident on a storage unit, it has been necessary to reboot it in order to complete an update necessary for fixing the problem.
All operations will be paused until the unit is running normally again.

In the meantime, please do NOT launch any operation on your server(s). The situation will return to normal shortly.

20:00 CEST, 11:00 Pacific: Incident officially resolved, all operations back to normal. 


The west coast always comes first, which is why Los Angeles has had .la for a very long time. But now the East Coast is catching up, with .nyc!

There are, of course, a few obvious businesses that should definitely focus on getting a .nyc. Bagel makers, pizza joints, and the odd deli now have a unique opportunity to remind everybody who has the best stuff in the Big Apple.

.NYC is reserved to individuals, organizations and businesses having an address in one of the five boroughs of New York City (Manhattan, Brooklyn, Queens, the Bronx and Staten Island), and it's entering GoLive today, Wednesday 8 October, 2014.

.nyc will cost $38.34 for a one-year registration at A rates. 

 

Register a .nyc?

.nyc

An incident has occurred on one of our storage units in the Parisian datacenter. Our technical team is working to resolve the issue as quickly as possible.

Please do not perform any operations on your virtual machines in the meantime. Services should be restored automatically once the issue has been corrected.

We will update this post as new information arises.

Update Tue Oct 7 19:28:19 UTC: Some faulty hardware has been identified; we're in the process of swapping it out.

Update Tue Oct 7 22:33:14 UTC: Our technical team is still trying to fix the issue.

Update Tue Oct  7 23:35:44 UTC: A ZIL disk has failed, and its failover also failed. We're currently performing a manual switchover, and are proceeding very carefully to minimize the risk of data loss.

Most importantly: we understand how disruptive this is for you and we're working as hard as we can to fix it. We will do our best to make it right.

Update Wed Oct 8 00:39:21 UTC: Our technical team is bringing the storage unit back up. The incident is nearly resolved and services are already beginning to come back online.

Update 02:31:10 UTC: We're now seeing high loads on the problematic filer. The investigation continues!

Update 04:05:54 UTC: After working all night, our technical team in Paris has resolved the problem. Services should now be back to normal.

A postmortem and compensation details, as described in our IaaS Hosting Contract (section 2.2) will be provided in the days to come.

Update Thu Oct  9 17:31:34 UTC: A postmortem about this incident is available here.



We will be proceeding with some maintenance on a Gandi Mail storage unit.

The window for this maintenance will be from Tuesday October 7th 2014 from 11:30 PM to midnight CET (Paris time).

There will be several thousand Gandimail mailboxes that will be inaccessible for several minutes during that time.

No mails will be lost during this time, they will be held awaiting delivery.

[EDIT] The maintenance is postponed to the 8th of October 2014 from 11:30 PM to midnight CET (Paris time).



We will reboot a storage unit on the Paris/FR datacenter tonight.

The maintenance window will start 3 October at midnight and end at 1am CEST (3-4pm PDT, 22:00-23:00 UTC) Update: the maintenance window has been extended by 30 minutes and is expected to end at 1:30am CEST (4:30pm PDT, 23:30 UTC).

You will not need to reboot your server (IaaS) or instance (PaaS) during this maintenance.

Sorry for the inconvenience.

 

Update : end of the maintenance at 2AM CEST, sorry for the delay.


It's not Holi yet, but we're having our own festival of colors in the month of October.

All month long Update: Until the end of 2014, you can register domains under any of the following TLDs for half the normal price! \o/

The list is below, accompanied by the corresponding Golive prices of a one-year registration, all at A rates:

 

Register a domain under one of these TLDs?:

.tld

At the moment, .XYZ leads the pack of the new gTLDs, with over 500,000 sold since release.

That's why we can offer it at $4.00 instead of $13.63 (at A rates) all October long. All .XYZ regular domain creations for a year at all rate levels are this price. See the .XYZ TLD info page for details. 

Promotion valid through October 31st, 2014!

 

Note: This promotion is now over, but check back soon for more info!


Register a .XYZ?:

.XYZ


.deals is entering the Golive phase today, Wednesday, October 1st. The price of a one-year registration will be $38.34.

If you're reading this before GoLive begins at 9am PDT (16:00 UTC), you can still register at the Landrush price of $181.93.

 

Register a .DEALS?

.deals

 



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