For the 2nd time in 24 hours (!), some of our services are undergoing a DDoS attack. The most heavily affected by this is the web forwarding service, which is completely saturated.

We are doing everything necessary to return the service to normal operation as soon as possible.

Please accept our apologies for the inconvienence.

 

Update 15:00 GMT: The attack has ended, and our services are operating at normal levels now. We will nonetheless continue to monitor the situation


Starting today (November 16th, 2010), we are dropping our prices for creation and renewals of Pro SSL certificates:


    * "1 address" Pro SSL certificates drop to $65 (£43, or €34) excl. VAT under A rates
    * "Multi-address (wildcard)" Pro SSL certificates drop to $340 (£237, or €265) excl. VAT under A rates

Please feel free to view our SSL comparison page, or our simulator, to help you choose the right certificate for you. As a reminder, with every domain creation or transfer at Gandi, you get the first year free on e standard SSL certificate.


Following an unexpected hostile traffic burst, we experienced a network outage.

 

Web redirections have been down until 6:30 AM CET, until we reactivated the first part of the service. The whole "web redirection platform" is fully back online since 8:30 AM CET.



One of the racks in our datacenter is currently experiencing an electrical incident affecting some of the servers in that rack.  Our technical teams are investigating and working to bring the affected servers back online as soon as possible.  We recommend that you refrain from stopping/rebooting your VPS servers, and these operations will be automatic when the affected VPS servers can be migrated.

 

Updated: 13:00 CET (12:00 GMT):  The power has been restored to the affected servers.  Our technical teams are investigating the cause of the outage.


We have encountered an issue with the Gandi Blogs service this morning which is currently under investigation by our technical teams.

 

We apologise for any inconvenience.

 

Update 08:47 UTC (10:47 CEST):  The blogs service has been restored.

 

 

The Gandi Team


A fibre cut in New Jersey is affecting one of our international circuits between Paris and Baltimore.  The cut occured at just after midnight CEST (22:00 UTC).  Our suppliers are working to repair the break, but the local power company must repair damaged electrical infrastructure before the fibre resplicing can commence. 

 

The current estimate we have from our supplier for a time to repair is approximately 21h00 CEST (19h00 UTC).  We will update this notice regularly as we obtain more information.

 

Our other circuits are unaffected.

 

12:30 UTC : Our supplier has indicated that they expect to be able to start initial repair splicing on the severed fibre within the next two hours.

 

14:45 UTC : Fibre engineers have begun installing replacement fibres in the affected section.  They estimate approximately another three hours to complete resplicing work.


We have created a new style to add to our line of Gandi t-shirts: it is a light grey tanktop, which has been printed as a special limited edition of only 250 shirts.

And, since it has been designed especially for those of you who may prefer a less "geeky" style, we have also chosen a special new version of the Gandi logo :)

You are all invited to go check out the new shirts on this page, and grab yours before they are all gone!


We are currently experiencing a problem with the toolbar display on a large number of websites created with Gandi Sitemaker. Out technichians are on location and working to fix the problem. We will keep you informed as to the status of the situation.
 
Please accept our apologies for any inconvienence this may cause.

 

UPDATE: This problem, due to an Adobe library update, has been fixed and the service is running normally again.



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