The Gandi Community

[COMPLETE] Scheduled downtime for system-wide maintenance

We will be performing some maintenance on our information system database. This will be taking place between 2:00 PM PDT and 9:00 PM PDT on Wednesday July 23rd.

Essentially, this maintenance will impact administrative functions on Gandi products and services, which may be disrupted periodically for some time during this timeframe.

During these downtimes, it will not be possible to perform any purchase, renewal, management, or administration of domain names, hosting services, SSL certificates, Gandi Mail or Gandi Websites.

The public API will also be unavailable and the generation of zones associated with domains will be affected.

However, sites hosted with Simple Hosting or on VPS virtual machines as well as Gandi’s DNS servers will not be affected and will run as normal

Reception and transmission of emails may be temporarily affected but rest assured that no mail will be lost.

For the duration of this maintenance, access to our support will also be limited and periodically unavailable and so we have put in place an emergency email address at support@support.gandi.net.

We also encourage you to follow our Twitter account @gandinoc where we will be keeping everyone up to date on the progress of the maintenance.

We apologize for any inconvenience this maintenance may cause and ask that you bear with us while we improve our services.

 

Update :

The maintenance started at 11.02PM CEST and has been completed at 00.08AM CEST.

Please report any isue you may encounter to our email support.