IRC is a big part of the culture at Gandi. Our internal IRC server is where most of our internal communication occurs. Those who have proposed we migrate to one of those fancy new hosted chat services have been slapped around a bit with a large trout. You'll have to pry it out of our cold, dead hands. Our precioussss...

In addition to our internal IRC network, we also have a couple of public IRC channels, though we don't advertise them too much: #gandi-mail and #gandi-hosting have been active on the Freenode network for years.

Why #gandi-mail and #gandi-hosting, instead of just #gandi?

If you've ever tried to join #gandi on Freenode just to see if it existed, you'll have been disappointed. That was because until now, #gandi was a private channel, protected with a password and used only by Gandi staff to discuss top secret plans to take over the world and other important things.

That's about to change!

Welcome to #gandi

We've moved our internal discussion to a different channel and removed the password: #gandi is now open to all! \o/

If you already have an IRC client installed, click here, or configure it manually using the information below:

Server: irc.freenode.net
Port: 6667 (SSL Port: 6697)
Channel: #gandi

People who don't have an IRC client installed can use Freenode webchat.

Not an official support channel

IRC has never been an official way of contacting our support team, though you will often find Gandi developers and support agents there, as well as a contingent of helpful Gandi customers and friends. It's a great way to get a quick answer to general questions and status checks.

If you're able to solve your problem thanks to the people in this channel, great! Otherwise, the only official way to get help is to open a ticket or contact us via live chat from within your account.

For more information, including channel guidelines, see the Gandi community repo on GitHub.

We <3 Freenode

Freenode is an IRC network providing discussion facilities for the Free and Open Source Software communities, not-for-profit organizations, and related communities.

We embrace the Freenode culture, and we're proud to provide their domain names and SSL certificates since 2011.

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