Our new platform is already available at www.gandi.net

Go to the new Gandi


Thought you would spend time away from the computer during the holidays? Think again, as you might just want to try out our new DNS API. 

LiveDNS, our upcoming DNS platform, offers a REST API now available in bêta that makes it easy for developers to programatically pilot their zones and automate DNS management. You can easily create a zone file and assign it to one or more domains with a couple of HTTP calls.

The new service has its own set of nameservers that we update immediately upon any change you make. We completely redesigned the backend, and we hope you'll like it.

To start playing with the new API, grab ahold of your API token from your Gandi Account and of your favorite HTTP client, then head over to the documentation:

http://doc.livedns.gandi.net/

Keep in mind that the platform is in Beta, so we don't recommend that you use its nameservers in production just yet. If you're feeling adventurous, you can point your domain to the new LiveDNS nameservers once you have created the appropriate records using the API:

  • ns1.gandi.net
  • ns2.gandi.net
  • ns3.gandi.net

Please feel free to contact our Support team to share your feedback or if you have any problems.

Have fun!


There is currently a problem with BaseKit, which GandiSite is based on.

Consequently, websites using GandiSite are offline. (SiteMaker sites are not affected.)

Our teams are in the process of investigating the problem. Updates will be provided here.

Update Wed 15 Oct 20:00 UTC (1pm PDT): Everything should be back to normal. Please let us know if you encounter any further issues.


An incident has occurred on one of our storage units in the Parisian datacenter. Our technical team is working to resolve the issue as quickly as possible.

UPDATE - 2:57 AM (UTC) : the situation should be back to normal. Feel free to contact our support if you notice anything wrong.


Following an incident on a storage unit, it has been necessary to reboot it in order to complete an update necessary for fixing the problem.
All operations will be paused until the unit is running normally again.

In the meantime, please do NOT launch any operation on your server(s). The situation will return to normal shortly.

20:00 CEST, 11:00 Pacific: Incident officially resolved, all operations back to normal. 


We will reboot a storage unit on the Paris/FR datacenter tonight.

The maintenance window will start 3 October at midnight and end at 1am CEST (3-4pm PDT, 22:00-23:00 UTC) Update: the maintenance window has been extended by 30 minutes and is expected to end at 1:30am CEST (4:30pm PDT, 23:30 UTC).

You will not need to reboot your server (IaaS) or instance (PaaS) during this maintenance.

Sorry for the inconvenience.

 

Update : end of the maintenance at 2AM CEST, sorry for the delay.



We will need to reboot a storage unit as an emergency.

Indeed, a bug is at the source of this emergency maintenance.

This maintenance will not impact the data hosted on this storage unit.

The disks will take their I/O back where they stopped.

Thank you not to do any operation on your VM in the meantime.

The hosting operations will be stopped during the maintenance.

Sorry for the inconvenience this emergency maintenance may cause to you.

 


We will be performing some maintenance on our information system database. This will be taking place between 2:00 PM PDT and 9:00 PM PDT on Wednesday July 23rd.

Essentially, this maintenance will impact administrative functions on Gandi products and services, which may be disrupted periodically for some time during this timeframe.

During these downtimes, it will not be possible to perform any purchase, renewal, management, or administration of domain names, hosting services, SSL certificates, Gandi Mail or Gandi Websites.

The public API will also be unavailable and the generation of zones associated with domains will be affected.

However, sites hosted with Simple Hosting or on VPS virtual machines as well as Gandi's DNS servers will not be affected and will run as normal

Reception and transmission of emails may be temporarily affected but rest assured that no mail will be lost.

For the duration of this maintenance, access to our support will also be limited and periodically unavailable and so we have put in place an emergency email address at support@support.gandi.net.

We also encourage you to follow our Twitter account @gandinoc where we will be keeping everyone up to date on the progress of the maintenance.

We apologize for any inconvenience this maintenance may cause and ask that you bear with us while we improve our services.

 

Update :

The maintenance started at 11.02PM CEST and has been completed at 00.08AM CEST.

Please report any isue you may encounter to our email support.


A maintenance will occur on a Gandi Mail storage unit.

The maintenance window will start at 11PM and end at 00AM on Tuesday 22nd of July 2014 CEST (Paris timezone).

The predictable impact is the unreachability of a few thousands of mailboxes for a few minutes.

There is no predictable loss of messages during the maintenance as those will be queued before delivery.


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