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Following an unexpected hostile traffic burst, we experienced a network outage.

 

Web redirections have been down until 6:30 AM CET, until we reactivated the first part of the service. The whole "web redirection platform" is fully back online since 8:30 AM CET.


One of the racks in our datacenter is currently experiencing an electrical incident affecting some of the servers in that rack.  Our technical teams are investigating and working to bring the affected servers back online as soon as possible.  We recommend that you refrain from stopping/rebooting your VPS servers, and these operations will be automatic when the affected VPS servers can be migrated.

 

Updated: 13:00 CET (12:00 GMT):  The power has been restored to the affected servers.  Our technical teams are investigating the cause of the outage.



05:55 CET:  We have encountered an issue with the Gandi Blogs.  The situation is currently under investigation by our technical teams.

We will provide further information as soon as possible.

 

Update 08:10 : The issue was found to be due to an anomalie with one of the storage systems for the blogs.  The problem has been corrected and the service returned to operation.


We have encountered an issue with one of the GandiMail filers. A limited number of customers may be unable to access their mailboxes on the affected filer from yesterday evening at 8h24 PM. Our technical team worked to resolve the issue yesterday evening but a forgotten configuration defect was only fixed today at 1h20 PM.

The service is now fully functional. Emails from the night are currently being delivered to these mailbox.

We apologise for the inconvenience caused by this abnormally long incident.


We have encountered an issue with one of our mailbox filers.  Maintenance is underway to correct the issue. A minority number of users may experience disruption of mail service during this maintenance.

 

We apologise for the inconvenience.

 

Gandi

 

Update: 2010 03 09 / 12:45CET:   This maintenance has now been completed and the service is operating nominally.



Some customers may have experienced some degradation or a brief outage of the Gandi Mail service for mailboxes located on the affected switch module.  The Gandi Website may also have experienced slower performance.

 

The affected card was replaced and all services are now fully operational as of 19:54 CET.

 

We apologise for any inconvenience this may have caused, and we are investigating with our supplier as to the cause of the hardware fault.


We are currently experiencing issues with some .fr domain operations,
we apologise for any inconvenience this may cause.

11.06.2010 10:00 - Incident solved, all services are back to normal.



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