... And why it is necessary to open a ticket to help us to process your request.
After a rather eventful 2014, here's what we expect from 2015.
With more than 400 new gTLDs delegated (bringing the number of TLDs offered by Gandi to over 500), our launch in Asia, the launch of the Gandi CLI, a new status tool, a TLD suggestion engine, the growth of our hosting services to include the HVM platform, the year 2014 was a big one for all our teams. We're also working on a few surprises for you in 2015, including a new website, the rebirth of our hosting offer, a continuous flow of new gTLDs, new supported projects and events, and other things that will make 2015 a big one for us.
Since 2000, we've grown and progressed, thanks to you and your ever-valued guidance. Don't hesitate to contact us with your ideas, hopes and feedback; we love hearing from you.
This year, we hope your projects will be lucrative, your comrades steadfast, and your ideas perfectly timed. May we play as important a role in your success as you do in ours.
Happy New Year!
The year 2015 is coming and it's bringing a slew of changes with it. One of those changes affects the way VAT tax is applied on "electronic services" (such as a domain name) purchased by European residents.
Simply put: people living within the European Union must pay for these electronic services (i.e. "nonmaterial goods", more info on this is linked to further down on the page) no longer with the TVA of the country where the merchant is located (practically speaking, from where the services were purchased), but rather, the VAT of the country of residence (country where the service was consumed). The territorial rules pertaining to purchases made by European organization which have an intra community VAT number (mainly companies) remain unchanged.
Since Gandi sells electronic services, all of our products (except t-shirts) will be affected by this change.
To give you a concrete example, take the VAT rates of a few EU countries:
- France: 20%
- Spain: 16%
- Denmark: 25%
If a French customer buys a domain that costs €10 from a company located in Spain, he or she will pay €12 (€10 + 20% French VAT). A Danish customer buying the same domain from the same Spanish company would pay €12.50 (€10 + 25% Danish VAT). And finally, a Spanish customer would pay €11.60 (€10 + 16% Spanish VAT).
Note that this measure only affects so-called "Telecommunications, broadcasting & other online services", as defined by the VAT Directive. Therefore, actual physical goods sold via "distance selling" (clothing, etc) over the Internet are not affected by this change.
Note also that the sale of electronic services to persons who reside in a non-European Union country will not be subject to European VAT (export), even if these countries are geographically European (ex. Switzerland).
Some examples of electronic services concerned by this are:
- Providing and hosting of websites, remote maintenance of programs and hardware,
- Providing of software and their updates,
- Providing of images, information and texts, and databases,
- Providing of music, films, videogames and online gambling, as well as political, cultural, artistic, sports, scientific, or entertainment programs,
- Providing of online educational services.
The new gTLDs are here, and how - over 200 launched already this year, and with over 540 to choose from, how will you choose?
While choosing a domain name is a very personal matter, and should be done with planning and thought (and maybe some beer) the choice of a TLD is perhaps less obvious. In some cases you can choose a new gTLD that is perfect for you (like .HIPHOP for your slammin' dance studio), but in other cases it might not be so obvious. .INK? .CLUB? Why not take advantage of the big data thing that everyone is talking about to find out what is popular? Well, now you can!
As you may know, Gandi acts carefully and tries not to collect or disclose any more personal data from our customers than is strictly required, such as when the ICANN contract or applicable law mandates it. We do, however, have a lot of anonymous data that we can to use to make your life easier, and our data scientists have used it to create an algorithm that will help you in choosing the best TLDs for your needs.
How does this work? Let's try to make it clear. While we don't use any of your personal data to sell you more stuff, nor track your behavior on our website as such, we are able to use the anonymous behavior of customers to make projections based on:
- the place you are connected from,
- the language you are using,
- the TLD you are looking for,
- and, if you're searching while logged in, the contact type of your handle (individual, company, association, etc).
That's the only information we use that comes from your profile, and it's useful when sorting through hundreds of TLD.
We designed the algorithm to learn continuously and evolve to keep up with global trends. Our algorithm will hand you a list of TLD suggestions for your domains, based not upon your specific behavior, but on our global domain names sales history, taking account of the factors we list. For example, we can guess which TLDs would be the most interesting for someone with an individual-type handle who is based in France, using our website in English. We also use semantic distance analysis to suggest some neighboring TLDs (like .photography if you are looking for a .photo domain). Of course, you can still be a trendsetter and pick whatever TLD you want, we won't stop you. In fact, you can even register your domain name in every appealing extension at the same time. That makes us very happy indeed! :)
If you're into that kind of thing, we've published our formulas and process here, so you can see how we work with the anonymous data we collect.
As always, we are here to help if you need it, and we welcome your input at email@example.com.
We are pleased to announce a new version of the statistics tools for Gandi Simple Hosting and Cloud VPS servers.
You can now see detailed usage stats on your instances and servers, enabling more advanced performance analysis. This feature makes it easy to see at a glance that you need to increase or decrease instance size, RAM, or CPU amounts, or use Gandiflex to do so automatically, allowing you to optimize the behavior of your applications in the cloud.
These new statistics tools are already available on your instance or server administration page or via our API. The new statistics tools are still in active development (please see notes below), and we're eager to hear your feedback and ideas at firstname.lastname@example.org.
Accessing stats via the admin interface:
- Processor use (CPU)
- Network utilization and throughput
- Free and used disk space (on Simple Hosting) or Disk I/O (on VPS Servers)
- RAM used (on Simple Hosting only)
You can filter the data by instances/servers, date, and even periodicity of visualization (e.g. by hour, day, or week).
Accessing stats via the Gandi API
A new method has been added to the Gandi API to allow you to integrate performance data into your scripts and applications, or to import it into another tool for monitoring or automated alerts, according to your needs.
Just call the method
api.hosting.metric.query, passing your API key and the details of the request as arguments, as explained in the API documentation.
If you aren't seeing any network usage data, you may need to stop and start your Servers for data collection to start.
We will soon start displaying maximum usage values (95th percentile), instead of average usage values, for the selected time period.
What makes this promotion special is that Gandi and the .XYZ registry each kicked in to contribute $1 to one of our favorite organizations, the Electronic Frontier Foundation, for each .xyz domain you bought.
We want to share the love again this month, and we asked you to choose the beneficiary for us!
You voted by retweeting the @gandibar tweet for your favorite supported project: Fight For the Future, FreeBSD, or Creative Commons. We couldn't bring ourselves to do this winner-takes-all style, so we'll donate to each organization in direct proportion to how many retweets each received as of Thursday, December 11.
The organization mentioned in the tweet with the most retweets will be also be ceremoniously declared the winner of Gandi customers' hearts, and we're not sure there's a higher honor than that.
So who won? See for yourself in this screenshot:
Yes, it is Creative commons who wins Gandi's heart - by a nose. Let's all make them proud and get them some cash while we get some .XYZ domains in December!
Update Jan 7, 2015: 423 .xyz domains were registered in December, so we'll be sending a $423 donation to these three organizations, divided proportionally by the number of retweets you gave them. Thank you!
Register a .xyz?:
An update on the Shellshock vulnerability and Gandi's hosting services.
Python 3.2 is available in beta on Gandi Simple Hosting instances.
Today, the goal is to drive as many emails and calls to Congress, the White House, and the FCC as possible.
The FCC is considering rules that will slow the internet down for almost everyone in the USA. We have a chance to do something about it on September 10!