After studying how our IaaS services are used, and evaluating how they are priced, we have decided to cut prices and simplify the pricing model. As of 02/19/2015, you will be able to save up to 40%, depending on your usage pattern.

We aren't just cutting prices across the board. There is a boost in capacity for bigger users, too. The prior limit of 500GB of free outbound traffic per month is now lifted to 2 TB (4 times as much!) per month. Of course you can still use more, we just ask you to pay a bit for really extreme loads over 2 TB/month. This higher limit is possible due to investments we have made in optimizing our infrastructure, and we are passing the benefits on to you. Also, as IPv4 has become more expensive, the price of an IPv4 interface has actually gone up, while IPv6 is (and always was) free. Also, a vCPU is now $0.004 / €0.0033 per hour, and we no longer charge more if you don't use as many - it's just a flat, predictable cost per unit.

If you are a heavy user of Gandi Cloud hosting, you will see a big drop in your overall cost of ownership. Smaller footprint users will see smaller benefits, proportionally.

Also, on top of the recent fluctuations in currency values between the US dollar and the Euro, we have decreased credit prices in USD by 7.5%.

Here's some examples of pricing in dollars / euros for typical configurations (based on buying a 2 Millions credit pack):

  • 1 CPU + 1GB RAM + 20GB disk + 1 IPV4: from $17.30 / €13.31 (264 credits / hour) to $13.79 / €12.67 (220 cr / h) per month
  • 2 CPU + 2GB RAM + 50GB disk + 1 IPV4: from $33.28 / €25.60 to $23.95 / €19.96 per month
  • 4 CPU + 4GB RAM + 200GB disk + 1 IPV4: from $72.73 / €55.94 to $49.71 / €41.43 per month

If you choose only IPv6, you can save even more, and end up paying less than 10 dollars a month for a server:

  • 1 CPU + 1GB RAM + 20GB + 1 IPV6 would cost $9.56 / €7.96 per month.

If you recently purchased a bunch of credits, dont' worry! You will still benefit from these changes, since your credits will last that much longer.

Check out the full cost breakdown here. If you have questions, please contact our support team.

We want to help, and we want your feedback, so be sure to let us know what you think at feedback@gandi.net, any time.

Happy provisioning!


We have released a new version of our server management scripts and invite all Gandi Server users to update the `gandi-hosting-vm2` package. Version 2.5-1 contains several improvements for both Xen and HVM platforms.

You'll find more details in the Changelog (below). In a nutshell, these are some the improvements you might notice:

  • Fixed a bug that created oddly named files at the system's root (see swap and untar in the changelog)
  • Improved boot speed (related to the bug fix)
  • Better network interface configuration
  • Better handling of configuration variables

You can follow these steps to update the package on your distribution:

On Debian / Ubuntu 

sudo apt-get update

sudo apt-get install gandi-hosting-vm2

On Fedora / RedHat / CentOS

sudo yum update gandi-hosting-vm2

On Mandriva / Mageia

sudo urpmi gandi-hosting-vm2

You should then copy the new configuration files or merge the new contents with your existing files, by comparing the old and the new versions.

You can use the following command to get the new file list:

On Debian / Ubuntu

find /etc -type f -iname "*.dpkg-dist"

On distributions that use ''rpm''

find /etc -type f -iname "*.rpmnew"

With this new version of the package, the main network interface (eth0) is no longer configured via DHCP by default. If you still want to use DHCP, you just have to remove the name of the main network interface (eth0) from the CONFIG_NODHCP' variable setting in the config file located at "/etc/default/gandi" (or /etc/sysconfig/gandi depending on your distribution).

You should get:

# /etc/default/gandi or /etc/sysconfig/gandi

CONFIG_NODHCP="eth0" # to disable DHCP on the listed interfaces

Or:

# /etc/default/gandi or /etc/sysconfig/gandi

CONFIG_NODHCP="" # to enable DHCP on all interfaces, including eth0

If you have any trouble, please contact our support team (http://www.gandi.net/support/contact/mail) or join our staff and other customers on #gandi, on the Freenode IRC network.

--

CHANGELOG

  • Resize: fixing device name when resizing main disk on hvm
  • Use CONFIG_* we need to source the default file in gandi-mount initscript.
  • If device is swap, do not try to untar configuration from it. This speeds up boot in some cases.
  • Do not show error on link up if iface is not ready.
  • Link up the net iface in all cases.
  • Route IPv4 using the first net iface available.
  • Fix default route configuration.
  • Use detected version of ip command everywhere.
  • dhclient does not rewrite the resolv.conf file when attaching a dhcp-enabled interface, CONFIG_NAMESERVER is checked.
  • SSH management key has been removed from images and from the package.
  • Re-add action for variable CONFIG_SYSCTL

IRC is a big part of the culture at Gandi. Our internal IRC server is where most of our internal communication occurs. Those who have proposed we migrate to one of those fancy new hosted chat services have been slapped around a bit with a large trout. You'll have to pry it out of our cold, dead hands. Our precioussss...

In addition to our internal IRC network, we also have a couple of public IRC channels, though we don't advertise them too much: #gandi-mail and #gandi-hosting have been active on the Freenode network for years.

Why #gandi-mail and #gandi-hosting, instead of just #gandi?

If you've ever tried to join #gandi on Freenode just to see if it existed, you'll have been disappointed. That was because until now, #gandi was a private channel, protected with a password and used only by Gandi staff to discuss top secret plans to take over the world and other important things.

That's about to change!

Welcome to #gandi

We've moved our internal discussion to a different channel and removed the password: #gandi is now open to all! \o/

If you already have an IRC client installed, click here, or configure it manually using the information below:

Server: irc.freenode.net
Port: 6667 (SSL Port: 6697)
Channel: #gandi

People who don't have an IRC client installed can use Freenode webchat.

Not an official support channel

IRC has never been an official way of contacting our support team, though you will often find Gandi developers and support agents there, as well as a contingent of helpful Gandi customers and friends. It's a great way to get a quick answer to general questions and status checks.

If you're able to solve your problem thanks to the people in this channel, great! Otherwise, the only official way to get help is to open a ticket or contact us via live chat from within your account.

For more information, including channel guidelines, see the Gandi community repo on GitHub.

We <3 Freenode

Freenode is an IRC network providing discussion facilities for the Free and Open Source Software communities, not-for-profit organizations, and related communities.

We embrace the Freenode culture, and we're proud to provide their domain names and SSL certificates since 2011.


Just over a year after their release, we've upgraded our private VLAN feature to make it even easier to use.

It was already possible to create your networks and isolate your servers by configuring your systems and network interfaces manually.

Now, thanks to the new version, you can create your private networks directly from the hosting management interface in your Gandi account or with the ever-more-delightful Gandi CLI, no extra configuration needed.

To get started, just choose a data center and a name for your new private VLAN, then link private network interfaces to the servers of your choice. Interfaces and servers will be automatically configured to communicate with each other without any further setup needed on your part. By default, our platform will assign the IP addresses automatically, but you can also configure the subnet mask and gateway if you're so inclined.

One common use case for private networks is to isolate one or more public servers (for a web application, for example) from a database server or cluster, only exposing the application servers to the internet. These private interfaces can have up to 200 MB/s of bandwidth, making private connections much faster than public ones.

The PVLAN feature is available at no additional charge.

Get started with your first PVLAN today with these tutorials on our wiki:

If you have questions, let us know.

Enjoy, and don't hesitate to send us your feedback on this new feature!


We have updated mirrors.gandi.net following today's announcement of the GHOST vulnerability. This newly-discovered flaw is in the popular glibc library, which is used in many Linux distributions and different flavors of Unix. The newly-discovered flaw, which has been present since November 2000, enables an attacker to execute code remotely on a vulnerable system.

We recommend that you upgrade your servers immediately. The following patches have already been made available by the distribution teams:

We will keep this list and our mirrors up-to-date as more affected distributions release their fixes.

If you are a Simple Hosting customer, we recommend that you restart your instance.


After a rather eventful 2014, here's what we expect from 2015.

With more than 400 new gTLDs delegated (bringing the number of TLDs offered by Gandi to over 500), our launch in Asia, the launch of the Gandi CLI, a new status tool, a TLD suggestion engine, the growth of our hosting services to include the HVM platform, the year 2014 was a big one for all our teams. We're also working on a few surprises for you in 2015, including a new website, the rebirth of our hosting offer, a continuous flow of new gTLDs, new supported projects and events, and other things that will make 2015 a big one for us.

Since 2000, we've grown and progressed, thanks to you and your ever-valued guidance. Don't hesitate to contact us with your ideas, hopes and feedback; we love hearing from you.

This year, we hope your projects will be lucrative, your comrades steadfast, and your ideas perfectly timed. May we play as important a role in your success as you do in ours.

Happy New Year!


The year 2015 is coming and it's bringing a slew of changes with it. One of those changes affects the way VAT tax is applied on "electronic services" (such as a domain name) purchased by European residents.

Simply put: people living within the European Union must pay for these electronic services (i.e. "nonmaterial goods", more info on this is linked to further down on the page) no longer with the TVA of the country where the merchant is located (practically speaking, from where the services were purchased), but rather, the VAT of the country of residence (country where the service was consumed). The territorial rules pertaining to purchases made by European organization which have an intra community VAT number (mainly companies) remain unchanged.

Since Gandi sells electronic services, all of our products (except t-shirts) will be affected by this change.

 

To give you a concrete example, take the VAT rates of a few EU countries:

  • France: 20%
  • Spain: 16%
  • Denmark: 25%

If a French customer buys a domain that costs €10 from a company located in Spain, he or she will pay €12 (€10 + 20% French VAT). A Danish customer buying the same domain from the same Spanish company would pay €12.50 (€10 + 25% Danish VAT). And finally, a Spanish customer would pay €11.60 (€10 + 16% Spanish VAT).

Note that this measure only affects so-called "Telecommunications, broadcasting & other online services", as defined by the VAT Directive. Therefore, actual physical goods sold via "distance selling" (clothing, etc) over the Internet are not affected by this change.

Note also that the sale of electronic services to persons who reside in a non-European Union country will not be subject to European VAT (export), even if these countries are geographically European (ex. Switzerland).

For more information on the different VAT rates in Europe, see this PDF or this website.

 

Some examples of electronic services concerned by this are:

  • Providing and hosting of websites, remote maintenance of programs and hardware,
  • Providing of software and their updates,
  • Providing of images, information and texts, and databases,
  • Providing of music, films, videogames and online gambling, as well as political, cultural, artistic, sports, scientific, or entertainment programs,
  • Providing of online educational services.

The new gTLDs are here, and how - over 200 launched already this year, and with over 540 to choose from, how will you choose?

While choosing a domain name is a very personal matter, and should be done with planning and thought (and maybe some beer) the choice of a TLD is perhaps less obvious. In some cases you can choose a new gTLD that is perfect for you (like .HIPHOP for your slammin' dance studio), but in other cases it might not be so obvious. .INK? .CLUB? Why not take advantage of the big data thing that everyone is talking about to find out what is popular? Well, now you can!

As you may know, Gandi acts carefully and tries not to collect or disclose any more personal data from our customers than is strictly required, such as when the ICANN contract or applicable law mandates it. We do, however, have a lot of anonymous data that we can to use to make your life easier, and our data scientists have used it to create an algorithm that will help you in choosing the best TLDs for your needs.

How does this work? Let's try to make it clear. While we don't use any of your personal data to sell you more stuff, nor track your behavior on our website as such, we are able to use the anonymous behavior of customers to make projections based on:

  • the place you are connected from,
  • the language you are using,
  • the TLD you are looking for,
  • and, if you're searching while logged in, the contact type of your handle (individual, company, association, etc).

That's the only information we use that comes from your profile, and it's useful when sorting through hundreds of TLD.

We designed the algorithm to learn continuously and evolve to keep up with global trends. Our algorithm will hand you a list of TLD suggestions for your domains, based not upon your specific behavior, but on our global domain names sales history, taking account of the factors we list. For example, we can guess which TLDs would be the most interesting for someone with an individual-type handle who is based in France, using our website in English. We also use semantic distance analysis to suggest some neighboring TLDs (like .photography if you are looking for a .photo domain). Of course, you can still be a trendsetter and pick whatever TLD you want, we won't stop you. In fact, you can even register your domain name in every appealing extension at the same time. That makes us very happy indeed! :)

If you're into that kind of thing, we've published our formulas and process here, so you can see how we work with the anonymous data we collect.

As always, we are here to help if you need it, and we welcome your input at feedback@gandi.net.


We are pleased to announce a new version of the statistics tools for Gandi Simple Hosting and Cloud VPS servers.

You can now see detailed usage stats on your instances and servers, enabling more advanced performance analysis. This feature makes it easy to see at a glance that you need to increase or decrease instance size, RAM, or CPU amounts, or use Gandiflex to do so automatically, allowing you to optimize the behavior of your applications in the cloud.

 

Network throughput visualization

These new statistics tools are already available on your instance or server administration page or via our API. The new statistics tools are still in active development (please see notes below), and we're eager to hear your feedback and ideas at feedback@gandi.net.

Accessing stats via the admin interface:

Check the "Statistics" tab of your Simple Hosting page or VPS admin page. We have added new visualizations that allow you to see several types of information:

  • Processor use (CPU)
  • Network utilization and throughput
  • Free and used disk space (on Simple Hosting) or Disk I/O (on VPS Servers)
  • RAM used (on Simple Hosting only)

You can filter the data by instances/servers, date, and even periodicity of visualization (e.g. by hour, day, or week).

Accessing stats via the Gandi API

A new method has been added to the Gandi API to allow you to integrate performance data into your scripts and applications, or to import it into another tool for monitoring or automated alerts, according to your needs.

Just call the method api.hosting.metric.query, passing your API key and the details of the request as arguments, as explained in the API documentation.

Notes

If you aren't seeing any network usage data, you may need to stop and start your Servers for data collection to start.

We will soon start displaying maximum usage values (95th percentile), instead of average usage values, for the selected time period.

Getting help

We hope you find this to be a useful tool. More information is available on our support wiki (instance stats | server stats) and, as always, our support teams are here to help.


Last month, we kicked off an incredible deal on .XYZ domains: just $4.00 for a one-year registration.

What makes this promotion special is that Gandi and the .XYZ registry each kicked in to contribute $1 to one of our favorite organizations, the Electronic Frontier Foundation, for each .xyz domain you bought.

We want to share the love again this month, and we asked you to choose the beneficiary for us!

You voted by retweeting the @gandibar tweet for your favorite supported project: Fight For the Future, FreeBSD, or Creative Commons. We couldn't bring ourselves to do this winner-takes-all style, so we'll donate to each organization in direct proportion to how many retweets each received as of Thursday, December 11.

The organization mentioned in the tweet with the most retweets will be also be ceremoniously declared the winner of Gandi customers' hearts, and we're not sure there's a higher honor than that.

So who won? See for yourself in this screenshot:

Who's your favorite?

 

Yes, it is Creative commons who wins Gandi's heart - by a nose. Let's all make them proud and get them some cash while we get some .XYZ domains in December!

Update Jan 7, 2015: 423 .xyz domains were registered in December, so we'll be sending a $423 donation to these three organizations, divided proportionally by the number of retweets you gave them. Thank you!

 

Register a .xyz?:

.xyz

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