In response to the publication of a security flaw in the design of SSLv3, we have integrated TLS_FALLBACK_SCSV on our hosting platform and mailservers.

The flaw, dubbed POODLE in the announcement by the Google security team, allows a network attacker to force use of a less secure version of the protocol, making it easier to obtain the content of secure connections in plain text.

If for some reason you are not able to upgrade to a modern browser or operation system, you should take steps to protect yourself, such as disabling SSLv3 in your browser.

SSL 3.0 is already an obsolete protocol, so the vast majority of email clients will not notice any difference. However, some very old email clients, operating systems and browsers (Windows XP, IE6) may encounter issues. If you notice any problems connecting to our mailservers, please write to our support team with details.

For those interested in the technical details, there's some good reading over at Ars Technica (new window).

Note: We considered disabling SSLv3 on connections to mail.gandi.net via IMAP and POP3, but decided not to do so immediately. We will do so in the months to come, after taking steps to minimize the impact it will have on our customers' services.


An emergency maintenance will be carried out Thursday, October 16th 2014 at 4:30PM CEST on the Gandimail platform.

This maintenance will likely cause some email mailboxes to be unavailable during this time.

Please accept our apologies for any inconvenience this emergency maintenance may cause.

 

Update :

5:55 CEST : End of the gandimail emergency maintenance



We will be proceeding with some maintenance on a Gandi Mail storage unit.

The window for this maintenance will be from Tuesday October 7th 2014 from 11:30 PM to midnight CET (Paris time).

There will be several thousand Gandimail mailboxes that will be inaccessible for several minutes during that time.

No mails will be lost during this time, they will be held awaiting delivery.

[EDIT] The maintenance is postponed to the 8th of October 2014 from 11:30 PM to midnight CET (Paris time).


A maintenance will occur on a Gandi Mail storage unit.

The maintenance window will start at 11PM and end at 00AM on Tuesday 22nd of July 2014 CEST (Paris timezone).

The predictable impact is the unreachability of a few thousands of mailboxes for a few minutes.

There is no predictable loss of messages during the maintenance as those will be queued before delivery.


A maintenance on our Gandimail platform will be held from 18 19 June 2014 2pm to 9pm PDT (19 20 June 21:00 to 20 21 June 4:00 UTC).

This maintenance was planned in order to solve the recent quota display issues in the Gandi interface.

Service should not be interrupted during the maintenance.

Update: maintenance postponed to 19 June 2pm PDT.


Our operations team will perform an emergency maintenance on storage units today, Monday 9 June 2014.

This maintenance may impact the following services :
  • www.gandi.net: access to the control panel, orders
  • mail.gandi.net: IMAP, POP, SMTP, webmail
  • Web redirections
  • GandiSite (Basekit) / Sitemaker
  • DNS zone provisioning
  • Gandi Groups / Gandi wiki
  • Emergency console / DNS cache for hosting datacenter in Paris
  • SimpleHosting (PaaS) virtualhost provisioning

The maintenance window will be four hours, and will occur between 2 and 4pm PDT (11pm to 3am CEST/Paris).

We apologize for the inconvenience this maintenance may cause.

 

Updates:

2:00pm PDT [11:00 PM CEST, 21:00 UTC]: start of the maintenance

2:47pm PDT: end of the maintenance


There are ongoing issues with Gandimail service, our technical staff is currently working to fix the problem.

 

Update 12:40: situation is stable, but we keep working on fixing the problem.


A maintenance will occur on the webmails databases.

It will happen the 27th May 2014 between 2AM and 3AM CEST (Paris/France).

Sorry for the inconvenience it may cause to you.

 

UPDATE : The maintenance lasted 10 minutes between 2AM and 2.10AM CEST.


Since 11:00 am we are facing storage-related issues on the Gandimail service.
In order to fix this problem we will perform an emergency maintenance.
Perturbations on the email access may occur until the maintenance is complete.
We apologise for the inconvenience.

UPDATE : 
- 10:26 UTC : first filer maintenance completed successfully.
- 10:40 UTC : problem with the second filer.
- 11:00 UTC : second filer came back after reboot and service checks
- 11:37 UTC : end of maintenance
 

A maintenance on our GandiMail platform will be held on 2014-03-08 from 7:00 p.m. to 2014-03-09 7:00 a.m.  UTC (8 March, 11am to 11pm PST). 

Disturbances may occur during this maintenance, including intermittent access to mail.gandi.net in IMAP/POP3.

Please accept our apologies for the inconvenience.

UPDATE 2014-03-09 03:00 UTC (8 March 7pm PST): The maintenance is complete.


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