We will be performing major network upgrades to our backbone network in Paris during the night of 23-24 March 2013.
The purpose of this work is to replace our current (aging) backbone network routers with newer generation equipment allowing for increased capacity, performance and resilience. During this time, all Gandi services in Paris will experience brief periods of network unavailability and/or instability as the migration proceeds.
This activity will not impact the individual Gandi services themselves, but rather only the network connectivity between the internet and those services. As a result, there will be no need for hosting customers to restart their IaaS or PaaS servers/instances. Services in our Baltimore datacentre will not be directly affected by this maintenance, but some periods of routing instability and reconvergence may be experienced, though these will be far less prevalent than for the Paris services.
This migration will commence at 01:30 CET (00:30 GMT) on Sunday 24 March 2013, and we estimate between 10 and 15 minutes of major network outage during the initial migration, followed by a number of brief periods of network instability during the remainder of the migration. The entire migration activity should last approximately 90 minutes, but no more than two hours.
Operations will be ended at 05:00 AM CET (04:00 AM GMT).
We apologise in advance for any inconvenience this may cause.
We will be carrying out maintenance our online documentation at http://wiki.gandi.net today between 14:00 and 15:00 Paris time. Consequently, the interface will not be available during this period.
We are experiencing an incident due to an unexpected hardware problem with a storage node. Our teams are currently working on the problem to restore service as soon as possible. We recommend that you do not reboot your server if you are impacted.
We will keep you informed of the situation in this news article.
[Update] The hardware component has now been replaced, and the situation is back to normal.
Our connectivity supplier for the LINX peering exchange will perform emergency maintenance on their equipment in London between 01:30 UTC and 02:00 UTC 16 November 2012. As a result there may be some disruption to routing for a few moments during this time.
As of 16:45 UTC Oct 29, 2012, our Baltimore data center has seen no effects from the leading edges of hurricane Sandy. We are seeing many power outages in the local area, however, and we caution our hosting customers that while our power systems are highly redundant, it would be prudent to expect outages of connectivity, and possibly even power over the next 24-48 hours. The size of this storm is unusually large, and the effects expected to be severe.
Update: As of 15:00 UTC, the Baltimore Data Center has not lost power or suffered a degradation in service, despite losing one of the redundant connections to the Internet.
Resolved: The cyclone "Sandy" did not manage to take out power or significantly affect the Baltimore data center hosting or network services.
The Gandi v5 platform has been deployed now for about 2 years. Many features have been added to it and we continue to update and improve it regularly.
We are planning to definitively close the v4 customer web interface. Please migrate your account by logging in to https://www.gandi.net/ to start the migration process.
