Domains Registered: 1 258 769 Number of domain names
The total number of domains actively managed by Gandi at any particular moment.

VPS Created: 60 685 Number of VPS servers
The number of servers created since the launch of our cloud infrastructure.

Temporary Halt on Storage System

We have a temporary emergency halt on the hosting storage system. [resolved]
Storage slowdown

A storage unit is currently experiencing a slowdown. Our teams are currently working on a solution.
storage slowdown

A storage unit is currently suffering from a slowdown

Our technical team is working on this issue which is due to a problem with the filer's software.
Slowdown on a filer

A storage unit is currently suffering from a slowdown.
[fixed] Incident on Gandimail Filer

One of our mail filers has experienced a failure of its network interface card impacting 800 mailboxes.
Slow access on a hosting storage equipment.

Due to slow input/output access on a storage equipment, some virtual server are impacted.
[Resolved] Fibre Cut - Telehouse2 <->Equinix

Due to a fibre cut between Telehouse2 and Equinix in Paris, some Gandi services are disrupted.
Hosting Maintenance

A maintenance operation will be undertaken on the hosting today (thursday 8 December).
Storage Incident in Progress

One of our older generation storage systems encountered a fault. Our teams are on site investigating.
Possible Network Instability (Transit Maintenance)

One of our transit suppliers has scheduled emergency maintenance during the night of 24 to 25 November.

Customer Support Center

1. Find your answer in our documentation

We have step-by-step instructions on how to use our various services, that you can follow in our wiki, or you can search our online documentation below:

2. Didn't find your answer? Contact us at:

Newsgroup & Forums 24/7

GandiMail, GandiBlog, API, Domains...see if others have had the same problem as you, and what solutions people have found. The Gandi community will be pleased to help you 24/7!

Go to the Gandi Groups

Consult our online documentation (Wiki)

Contact customer support by email

Our customer care team is ready to help you with any problems or questions that you may have. Though you will always receive an answer to your question in a timely manner, we have provided the table below to help you see when we will be able to give you optimal service.

All times are in GMT +1 (05:40). Green indicates a quicker possible response time, while red is generally longer.